Qns #1 - What is IAHGames iCash?
Qns #2 - How and where can iCash be used?
Qns #3 - Where can I purchase IAHGames iCash codes?
Qns #4 - What are the various IAHGames iCash denominations available?
Qns #5 - Can I still use Game Value Cards (GVC) to top up G-Points or Cash Points?
Qns #6 - I have one iCash code and would like to use this across multiple games. How should I do this?
Qns #7 - There was an error when I topped up my game account. Where can I get help from?
Qns #8 - What are the reimbursement policies for IAHGames iCash?
Qns #9 - Will I be able to refund/exchange if I bought the wrong items or selected the wrong game at Buy page?
Qns #10 - Can I transfer IAHGames iCredits to my friend's account?
Qns #11 - What are the online payment methods available to purchase iCash?
Qns #1 - What is IAHGames iCash? top
Ans #1 - The new IAHGames iCash Card is a game value card that can be used across all the online games operated by IAHGames.
Qns #2 - How and where can iCash be used? top
Ans #2 - The IAHGames iCash card contains a set of game codes that that can entered online into the IAHGames Passport system. Simply scratch away the foil that covers the code on the card and enter the codes (Top-up Code: 15 alphanumeric characters and Password: 6 or 8 alphanumeric characters), you will be given a choice of which product to top up to. Follow the instructions on the screen and you will be getting your game value in 3 short steps.
Qns #3 - Where can I purchase IAHGames iCash codes? top
Ans #3 - IAHGames iCash card is available in 7-Eleven stores as well as major game retail shops in Singapore and Malaysia. You may wish to visit our authorised dealer sites such as www.mol.com, www.onlinegamez.com.au or www.offgamers.com for information on online purchases.
Qns #4 - What are the various IAHGames iCash denominations available? top
Ans #4 - IAHGames iCash cards are available in many denominations. You can check the amount of game value you get from each type of card from the table below:
| |
Singapore Pricing (SGD) |
Malaysia Pricing (MYR) |
| |
$10.00 |
$30.00 |
$60.00 |
$10.00 |
$30.00 |
$100.00 |
$150.00 |
| iCredits |
7,200 |
21,600 |
43,200 |
3,000 |
9,000 |
30,000 |
45,000 |
| |
|
|
|
|
|
|
|
| Game Titles |
|
|
|
|
|
|
|
| Granado Espada G-Points |
14,000 |
42,000 |
84,000 |
5,833 |
17,500 |
58,333 |
87,500 |
| Counter Strike Online Cash Points |
7,200 |
21,600 |
43,200 |
3,000 |
9,000 |
30,000 |
45,000 |
| 《新仙剑》 元宝 |
240 |
720 |
1,440 |
100 |
300 |
1,000 |
1,500 |
| 《贝拉传说》贝拉石 |
240 |
720 |
1,440 |
100 |
300 |
1,000 |
1,500 |
| Blacklight:Retribution |
7,200 |
21,600 |
43,200 |
3,000 |
9,000 |
30,000 |
45,000 |
| 叁天律 Online |
240 |
720 |
1,440 |
100 |
300 |
1,000 |
1,500 |
Qns #5 - Can I still use Game Value Cards (GVC) to top up G-Points or Cash Points? top
Ans #5 - Yes! The Granado Espada Game Value Cards (GVC) are still available for sales and can still be used for all top-ups to Granado Espada. This applies also for EA SPORTS™ FIFA Online 2 and Counter-Strike Online Game Value Cards (GVC).z
Qns #6 - I have one iCash code and would like to use this across multiple games. How should I do this? top
Ans #6 - Use the code to obtain your iCredits, then perform top ups for the games individually using your iCredits. Log on to the IAHGames Passport System to be guided through this process.
Qns #7 - There was an error when I topped up my game account. Where can I get help from? top
Ans #7 - Please submit a ticket under 'General' category over here, giving the details of your error and we will send a reply to your registered email address as soon as possible. Be sure to provide us with specific details such as your Top up Code and its password along with your prove of purchase. We apologize for your inconvenience.
Qns #8 - What are the reimbursement policies for IAHGames iCash? top
Ans #8 - All IAHGames iCash Cards are considered used once the foil covering the Top-up codes and Password is removed either partially or in whole. There will not be any reimbursement, exchange or refund for all top ups through the IAHGames Passport system. Please do note that all game value top-ups are NON-exchangeable, NON-transferable and NON-refundable.
Qns #9 - Will I be able to refund/exchange if I bought the wrong items or selected the wrong game at Buy page? top
Ans #9 – We do understand that mistakes are part of life. Please do visit our support page to submit a ticket under 'General' category and our customer service team will assist you on your enquires from there. No promises but as always, we’ll try our best to help.
Qns #10 - Can I transfer IAHGames iCredits to my friend's account? top
Ans #10 – We do love act of sharing but in this case, it is simply not possible to do so. Please note Qns/Ans #8 for more details on our reimbursement policies.
Qns #11 - What are the online payment methods available to purchase iCash? top
Ans #11 - You can obtain iCash/iCredits using online payment methods like VISA/Master, PayPal, eNets and epay. We are always looking into providing more online payment methods so feel free to check back on the message board for our regular updates.