EN
简体
繁体
  • USER
    • Passport
    • Profile
    • Games
    • Message
    • FAQ
  • BILLING
    • Top up
    • History
    • FAQ
    • Terms
  • SUPPORT
IAHGames Passport - Frequently Asked Questions

What is IAHGames Passport?

What is "Single Sign-on"?

What are the products of IAHGames?

How to verify my Email Address?

How to modify the verified Email Address?

How to retrieve password with Email Address?

Why does it display "the activation is under progress" in the Activated Game Zones?

When is the game account services maintenance period?

What is IAHGames iCash Card?

Where to buy IAHGames iCash Card?



Where to buy IAHGames iCash Card? top

IAHGames Passport is your user identifier to use all services brought to you by IAHGames. When you are logged on with your IAHGames Passport, you will be able to top-up your game values, change your password and provide feedback regarding all IAHGames products. Certain functions within the IAHGames portal requires your Email Address to be verified (for example, password changes)



What is "Single Sign-on"? top

If you have already login to the IAHGames portal, the "Single Sign-on" function will help you to login to IAHGames' other official game sites when you visit them.



What are the products of IAHGames? top

Click here to check the product list of IAHGames.



How to verify my Email Address? top

The system will send a verification note to your Email Address. Upon receiving, just click on the link in the email to verify your Email Address. A "Success" page will be displayed once the system successfully verifies your Email Address.

Note: If you failed to receive the confirmation email, you may re-enter the Email Address via "Account Management > Modify Email Account" to trigger a re-send of the confirmation email.



How to modify the verified Email Address? top

The system will send the first confirmation letter to your former Email Address. When you receive the mail, please click on the link in the letter to fill in the new Email Address. The system will send the second confirmation letter to your new Email Address. When you receive the second mail, please click on the link in the letter to verify the new Email Address. A "Success" page will be displayed once the system successfully verifies your Email Address.



How to retrieve password with Email Address? top

The system will require you to fill in the Account ID. Shortly after, a verification note will be sent to your Email Address after the submission of the account. When you receive the email, please click on the link in the email to modify your password. Once the modification is successful, please login with the new password.



Why does it display "the activation is under progress" in the Activated Game Zones? top

Our membership system will synchronize your user information to the activated game zones upon your request to activate a game zone. This process is typically completed within a short instant. However, during peak traffic hours, you may have to wait for a few minutes for the process to be completed. You may refresh the page regularly and observe the process status.



When is the game account services maintenance period? top

The game account services (Item Claim and Top-up) will be under maintenance every day from 23:50 to 00:20 HRS (GMT +8) the next day. User will not be able to use these services during this period of time.



What is IAHGames iCash Card? top

Click here to view the IAHGames iCash FAQ.



Where to buy IAHGames iCash Card? top

Check out the IAHGames iCash introductory page here.

Games iCash card is available in 7-Eleven stores in Singapore, as well as major game retail shops.


Back
Legal Notices
|
Terms Of Service
|
Privacy Policy

Copyright © 2012 Infocomm Asia Holdings Pte Ltd. All rights reserved. Products, company names, brand names, trademarks and logos are the property of
their respective owners and used with permission and/or under the Fair Use clause of international copyright conventions.